ADUP LIFE PRIVATE LIMITED, hereinafter referred to as “we,” “us,” or “ADUP LIFE,” is the creator and operator of the website www.advamed.in and associated software and applications referred to as the “Services.” These Services are offered in collaboration with agents, affiliates, associates, representatives, and third parties referred to as “Partners.”
This Privacy Policy explains how we collect, use, share, and protect the personal information of the users of our Services, referred to as “you” or “User(s).” Our goal is to ensure the privacy and security of your information. Your use of our Services is governed by this Privacy Policy and our Terms of Use.
By accepting this Privacy Policy, using our Services, or providing us with your information, you consent to the practices described herein. We may modify this Privacy Policy at our discretion. If you do not agree with it, please refrain from using our Services. If you use our Services on behalf of another person or entity, you confirm that you are authorized to accept this Privacy Policy on their behalf.
PURPOSE OF THIS PRIVACY POLICY:
This Privacy Policy complies with relevant regulations, including the Information Technology Act, 2000, the SPI Rules, and the Intermediaries Guidelines Rules, 2011. It provides information about:
- The type of information we collect from Users, including sensitive personal data.
- How we use this information.
- How and to whom we may disclose this information.
COLLECTION OF PERSONAL INFORMATION:
To provide you with the best service, some of our Services may require identifying you. We may request specific information when you access our Services, which may include:
- Contact details (email address, phone number).
- Demographic data (gender, date of birth, postal code).
- Data related to your service usage, appointment history, and other transactions.
- Health or medical data (medical history, conditions, diagnostic reports, etc.).
- Insurance information (provider and plan).
- Other information you choose to share with us (emails, work details, family information, etc.).
The information collected may be classified as “personal information” or “sensitive personal data” under the SPI Rules. We may use personal information for providing services, research, and for sale or transfer to Partners in an aggregated or non-personally identifiable form.
PRIVACY STATEMENTS:
Your acceptance of this Privacy Policy is a condition of using our Services. The information you provide is voluntary. We may use your personal information for various purposes, including providing Services, research, and improving our products. If you do not provide consent for “sensitive personal data,” some Services may not be available to you.
We make reasonable efforts to maintain accurate information. Users can update their information through their profile or by contacting us. Your personal information will be retained as long as your account is active or as required by applicable law. After this period, data may be anonymized for analytical purposes.
PAYMENT INFORMATION:
For payment purposes, we may collect your credit card or financial information, such as bank accounts. Payment verification is handled by third-party payment gateways on secure websites.
AUTOMATIC DATA COLLECTION:
When you access our Services, certain information is automatically received, such as your IP address and computer/device details. This information helps us analyze usage trends and improve our services.
COOKIES:
We use cookies for technical administration, research, and user functionality. Authorized third parties may place cookies for advertising or optimization purposes. They do not store personal information.
ACCOUNT CREATION:
To access all features, you need to create an account. During registration, we request personal information, and Users are presumed to consent to our terms and conditions.
THIRD-PARTY LINKS:
We do not control third-party websites linked to our Services, and their privacy practices may differ. Visiting these websites is at your own risk.
USER-GENERATED CONTENT:
Users may post information or communicate with others on our Services. This information is not endorsed by us, and Users should use discretion when relying on it.
SURVEYS:
We may request Users to complete surveys to evaluate their experiences. The data may include demographic information and is used for quality improvement.
EMAIL AND MESSAGING:
Comments or questions sent to us via email or messaging may be shared with employees and healthcare professionals to address them. Messages may be archived for reference.
SOCIAL MEDIA:
Our Services may have social media features that collect information governed by the providing company’s privacy statement.
GEOLOCATION:
With user consent, our Services may access your device’s geolocation. We do not share location information with third parties.
EXTERNAL SOURCES:
We do not collect information about Website visitors from external sources.
DATA PROTECTION:
We take measures to protect your data from unauthorized access, including encryption and regular security updates.
DISCLOSURE REQUIREMENTS:
We may disclose your information as required by law, legal authorities, or for reasons such as protecting rights, preventing harm, or enforcing our Terms of Use.
TRANSFER OF INFORMATION:
We may disclose your information to third parties in case of reorganization or asset sale, and they will have the right to use it.
THIRD-PARTY CONTRACTORS:
We may share your information with third-party contractors who assist us in providing Services.
CASUAL VISITORS:
Casual visitors are not subject to automatic data collection. They should read and understand the privacy statements on our Website. If they disagree, clearing cookies is recommended.
CONFIDENTIALITY AND SECURITY:
We take security measures to protect your information, both online and offline. You are responsible for safeguarding your password, and we should be notified of any unauthorized account use.
CHANGE TO PRIVACY POLICY:
We may update this Privacy Policy with or without notice. Your use of our Services after changes means you accept the new terms.
CHILDREN’S AND MINOR’S PRIVACY:
Our Services are not intended for minors, and parents or guardians are encouraged to supervise their online activities.
CONSENT TO THIS POLICY:
By using our Services, you agree to our Privacy Policy and Terms of Use.
ADDRESS FOR PRIVACY QUESTIONS:
For privacy questions, contact us at info@advamed.in. We will respond promptly to your requests or concerns related to your personal information.